Here, we answer frequently asked questions.
If we can't answer your questions, feel free to contact us anytime for free via WhatsApp!
Only you and your guests can see the pictures and videos.
If you don't want all guests to be able to see all the pictures and videos, thatâs not a problem! Simply go to the settings and select the "Privacy" section. There, you can disable the option "Guests can see all files."
No, neither you nor your guests need an app. Just scan the QR code and start directly in your internet browser.
Yes, videos can be both uploaded and downloaded.
The pictures and videos are stored for 12 months. You can optionally extend the storage period. We will remind you in advance with several emails so you donât forget.
However, the storage duration begins only on the day of use. So you can purchase and set up FridaySnap today, but use it at your celebration in a few weeks or months. This will be automatically recognized.
Yes, FridaySnap is the perfect complement to a wedding photographer. This way, you get memories from different perspectivesâeven after the photographer is no longer present.
Additionally, you donât have to wait for the photos, and you have immediate access to all the images.
FridaySnap is translated into over 25 languages. The language of the guest and their device or browser is automatically detected, so you donât need to adjust anything, and your guests will automatically receive the language they understand!
Feel free to contact us, and we will check if your language is already available. If not, we will add it.
Your 12-month period begins as soon as more than 10 images have been uploaded; then the duration starts automatically. That's why we don't ask you for a specific date.
You can purchase and set up FridaySnap today, but use it at your celebration in a few weeks or months. This will be automatically recognized.
No, there is no limit on the number of guests.
We want you to not have to worry about that on your wedding day.
Yes, you can purchase FridaySnap as usual and forward the confirmation email to the person youâre gifting it to, bringing them joy. Nothing more is needed.
Of course! All pictures and videos can be downloaded. Everyone can easily download individual files.
Additionally, as a couple, you have the option to receive unlimited bulk downloads or complete downloads. This can be done through the settings.
If you donât want this: You have the option to easily disable it in the settings at any time by setting the album to private.
Yes, FridaySnap can be used on both mobile devices like smartphones and on PCs or laptops.
It is a web application in the browser, allowing access from anywhere and on all devices.
Of course, thatâs something people like to do. For example, you could use FridaySnap initially for the engagement party, civil ceremony, or henna night, and later for the wedding. For this, we have developed the option to create multiple albums to separate these pre-events.
Itâs important that everything remains related to the wedding, of course đ
Yes, this happens quite often. You can even purchase FridaySnap on the day of the wedding and just need to distribute the QR codes.
If you need it even more spontaneously and cannot print QR codes, you can send the link from the email directly to your guests.
If itâs urgent, please contact us directly via WhatsApp! We are happy to assist you.
The QR code will be delivered as an image file via email within 5 minutes. If the delivery takes longer, feel free to contact us via WhatsApp!
No, FridaySnap is a one-time payment, and there are no monthly fees.
We also never deduct anything automatically afterwards.
Feel free to check out our FAQ. Here, we answer all your questions about our photo app.